Our Services
Public Opinion or Social Survey
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Collect public opinions among Macao residents
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Understand behavioral patterns of Macao residents
Tourism, MICE and Related Research
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Capturing visitors’ behavioral & consumption patterns
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Understand preference of the travelers from different places
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Understand how they receive travel information
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Understand the satisfaction and opinions of their tourist attractions, facilities and events
Brand Image and Positioning Research
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Understand brand awareness among target customers
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Understand the brand's attributes and strength
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Comparison with competitor brands
Product Concept, Design, Pricing, and Usage Testing
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Understand the feasibility of the product / service when it is still at the conceptual stage
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Improving the prototype based on the opinions of the target customers before launch
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After the product is introduced to the market, we continuously learns the user's opinion and suggests improvement to our clients
Mystery Shopper
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Effective way to continuously monitor and assess the performance of frontline staff and distribution channels (e.g. bank, telecom, retail and government)
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Areas of investigation included checking shop display, the service, food and goods provided by staff, in comparison with the corporate standard, etc..
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Assess the staff ability to handle customer enquiry and service quality by raising questions about the products and service
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Help the main distributors to understand weather their sub-distributors are selling products in line with standards.